Returns & Exchanges
At Unstable Games, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. If your game arrives damaged or has missing components, our team is committed to making it right with a swift replacement or refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for your return or exchange.
- 2.Prepare the Package
Securely pack the items in their original shrink-wrap and packaging to ensure they are protected during transit back to our warehouse.
- 3.Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.